DHA Emergency Medical Services License Guide
Easy Steps to Work as an Emergency Medical Services in Dubai
If you’re an Emergency Medical Services who wants to work in Dubai, you’ll need a special license from the Dubai Health Authority (DHA). This license is required by law and proves you have the right training and skills. This guide will walk you through each step of the process, from checking if you qualify to getting your first job, so you can confidently start your new career in Dubai.
DHA Licensing Steps (Overview)
1
Create Sheryan Account
Sign up on the DHA’s online portal to start your application.
2
Dataflow Verification
A third-party company, Dataflow, will check if your documents are real.
3
Take the Exam
Pass the DHA’s computer-based test to prove your Emergency Medical Services knowledge.
4
Get Eligibility Letter
After passing the exam and Dataflow, you’ll receive a letter that allows you to look for jobs.
Note: You can do the Exam and Dataflow in any order, or both at the same time.
Qualification and Experience Requirements
| Position | Qualifications | Experience |
|---|---|---|
| Critical Care Paramedic (CCP) | Academic Qualification as advanced care paramedic And Post graduate diploma or masters degree in critical care paramedicine (minimum of one (1) year course duration) And Valid BLS, ACLS, PALS and Trauma certificate (PHTLS or ITLS) | Two (2) years’ experience post qualification as critical care paramedic |
| Advanced Care Paramedic (ACP) | Bachelor’s degree in paramedicine / emergency medicine services (minimum of three (3) years course duration) and Valid BLS, ACLS, PALS and Trauma certificate (PHTLS or ITLS) | Two (2) years’ experience post qualification as Advanced care paramedic |
| Advanced Care Paramedic (ACP) | Bachelor’s degree in nursing And Advanced care paramedic bridging program or equivalent (minimum of eight (8) weeks or 500 hours course duration) And Valid BLS, ACLS, PALS and Trauma certificate (PHTLS or ITLS)) | Two (2) years’ experience post qualification as Advanced care paramedic |
| Paramedic | Certificate in paramedicine / emergency medicine services / emergency and medical care / emergency and trauma care technology / trauma care / advanced assessment of trauma (minimum of two (2) academic years or 1500 hours course duration) And Valid BLS, ACLS, PALS and Trauma certificate (PHTLS or ITLS) | One (1) year experience post qualification as paramedic |
| Paramedic | Bachelor’s degree in nursing And Valid BLS, ACLS, PALS and Trauma certificate (PHTLS or ITLS) | One (1) year experience post qualification as paramedic |
| Emergency Medical Technician (EMT) | Certificate in emergency medicine services (minimum of six (6) weeks course duration) Valid BLS and a Trauma certificate (PHTLS or ITLS) | One (1) year experience post qualification in a related field |
| Emergency Medical Technician (EMT) | Academic Qualification as Assistant Nurse or Registered Nurse And Valid BLS and a Trauma certificate (PHTLS or ITLS) | One (1) year experience post qualification in a related field |
| Emergency Medical Responder (EMR) | Certificate in emergency medicine services / Emergency medical Responder (EMR) (minimum of four (4) weeks or 80 hours course duration) And Valid BLS | One (1) year experience post qualification in a related field |
Note: – In the Emirate of Dubai, EMS professionals are licensed by Dubai Corporation for Ambulance Services (DCAS)
– Emergency Medical Responders cannot work independently in an ambulance or be utilized to license the ambulance
– UAE nationals are required to complete 6 months of training to be eligible to apply for Advanced Care Paramedic (ACP) and Critical Care Paramedic (CCP)
Additional Requirements
- Registration/License: Applicants must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
- Good Standing Certificate (GSC): A valid GSC is required from the same licensing authority that issued your license. The certificate must be issued within the last six months of your application date.
DHA Licensing Process – Step by Step
Step 1: Create Your DHA Sheryan Account
The Sheryan portal is the online platform where you will manage your entire DHA license application. It’s your digital gateway to becoming a licensed Emergency Medical Services in Dubai.
Documents Required to Open a Sheryan Account:
- Valid Passport: A clear copy of your passport.
- Passport-sized Photograph: A recent photograph with a white background.
- Active Email ID: An email address that you check regularly for updates.
Once your account is created, you will be assigned a unique DHA ID, which you will use for all subsequent steps.
Step 2: DHA Primary Source Verification (PSV) via DataFlow
Purpose: Verify the authenticity of your documents before applying for the DHA license.
Required Documents (for Emergency Medical Services ):
- Degree/Diploma Certificate
- License (Valid license)
- Good Standing Certificate (From your licensing authority)
- Experience Certificate (If any; 1 letter included in base fee)
PSV Fees:
- Base Fee: AED 935 (covers 4 documents: Degree, License, Good Standing + 1 Experience Letter).
- Extra Documents: AED 300 per document (e.g., additional experience letters).
- +5% VAT (Applicable on total fee).
Note: Some universities/authorities may charge extra for verification replies.
Processing Time: 3–6 weeks (Depends on how quickly your university/employer/licensing board responds to DataFlow’s verification requests).
Step 3: DHA Emergency Medical Services Exam
All exam details are consolidated in the Exam Details section below for your convenience.
Step 4: Apply for Eligibility Letter
- Log in to your Sheryan account.
- Apply for the “Get Registered” service.
- Ensure your documents are verified by DataFlow and your exam results are recorded.
- Pay the AED 200 fee.
You will receive your Eligibility Letter, typically within 24 hours. This letter allows you to begin your job search in Dubai.
DHA Emergency Medical Services Exam - Complete Details
Booking Steps (Via Prometric)
- Visit: prometric.com/dha
- Select Exam: Schedule: Choose date, center in India
- Pay the fees (credit/debit card)
- Confirmation: Email with admit details
Exam Day Requirements
- Original Passport
- DHA Eligibility ID
- Prometric Confirmation Letter
Important Notes
- Reschedule/Cancel: 72 hrs prior (fees may apply)
- Retake: After 14 days if failed
- Results: Available via DHA/Prometric
DHA Prometric Exam Centers in India
You can take the DHA Prometric Exam at any of these authorized test centers in India:
📍 Ahmedabad | 📍 Bangalore | 📍 Chennai | 📍 Hyderabad | 📍 Gurgaon | 📍 Kolkata | 📍 Mumbai | 📍 Trivandrum
DHA Exam & Experience Exemption for Emergency Medical Services
Emergency Medical Services are exempted from the DHA exam if they meet either of the following criteria:
✅ Criteria: License + GSC from Recognized Countries
Emergency Medical Services holding a valid license and Good Standing Certificate (GSC) from one of the recognized licensing authorities listed below are exempted from the DHA Prometric exam, provided that:
- The degree was obtained within the last 3 years, OR
- There has been no gap in clinical practice since their last employment.
Recognized Countries & Licensing Authorities:
- UK (HCPC)
- USA
- Australia
- Canada
- Ireland
- Singapore
- Germany
- France
- South Africa
- New Zealand
- Sweden
- Denmark
- Norway
- Finland
- Austria
- Switzerland
- Belgium
- Netherlands
- Iceland
- Luxembourg
🌐 English Language Proficiency (if applicable)
If you did not study in English, you must pass one of:
- IELTS: Minimum 5.0
- TOEFL: Minimum 500
- OET: Minimum Grade C
- Cambridge English: Minimum 169