Privacy Policy
Effective Date: April 22, 2026
Website: mydoctorlicense.com
Website: mydoctorlicense.com
At My Doctor License, we are committed to protecting the privacy and security of our users’ personal and professional information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our licensing consultancy and educational services.
1. Information We Collect
To provide effective licensing support, we may collect the following categories of information:
- Personal Identification: Name, date of birth, nationality, and gender.
- Contact Information: Email address, phone number, and physical mailing address.
- Professional Documents: Scanned copies of your passport, medical degrees, transcripts, experience certificates, and current health licenses.
- Payment Data: Transaction details processed via our secure payment gateway (PhonePe). We do not store your credit card or bank login credentials on our servers.
2. How We Use Your Information
We use the collected data strictly for the following purposes:
- Eligibility Assessment: To determine if you meet the criteria for DHA, MOH, or DOH licensing.
- Application Processing: To facilitate document verification through partners like DataFlow and to submit applications to health authorities on your behalf.
- Educational Access: To grant you access to our Prometric exam preparation courses and mock tests.
- Communication: To send you updates regarding your application status, exam schedules, or changes in licensing regulations.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We only share your information in the following circumstances:
- Regulatory Bodies: We share necessary documents with health authorities (e.g., Dubai Health Authority) to process your license.
- Verification Partners: We share documents with authorized primary source verification agencies (like DataFlow Group) as required by law.
- Legal Requirements: We may disclose information if required by the laws of India or in response to valid legal requests by public authorities.
4. Data Security
We implement robust security measures to protect your sensitive documents:
- Encryption: All data transmitted between your browser and our website is encrypted using SSL (Secure Socket Layer) technology.
- Access Control: Only authorized employees of My Doctor License who need the information to perform a specific job (e.g., a licensing specialist) are granted access to your personal files.
5. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Once your licensing process is complete or your account is deactivated, we securely archive or delete your data as per our internal retention policy.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your data (subject to any legal obligations we may have to retain it).
7. Changes to This Policy
My Doctor License reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date.”
8. Contact Us
If you have any questions or concerns about our privacy practices, please reach out to our Data Privacy team:
- Email: info@mydoctorlicense.com
- Phone: +91 9690165660
- Address: House No 66, Ground Floor, Keshonagli, Swar, Rampur, UP, 244924
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- Head Office - Ground Floor, House No. 66 Raipur Bazpur Road, Keshonagli Swar, Rampur Uttar Pradesh, 244924 India, Registration Number: UDYAM-UP-63-0045444
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