Effective Date: April 22, 2026
Website: mydoctorlicense.com
Website: mydoctorlicense.com
At My Doctor License, we specialize in professional consultancy and digital educational services. Because our “products” are intangible and delivered electronically, this policy outlines the delivery process for our various service categories.
1. Digital Course Materials & Exam Prep
- Delivery Method: All study materials, mock tests, and Prometric exam preparation courses are delivered digitally via our online student portal or via your registered email address.
- Timeline: Access is typically granted instantly upon successful payment. In cases of manual verification or technical delays, access will be provided within a maximum of 24 hours.
- Delivery Confirmation: You will receive an automated email containing your login credentials and instructions on how to access your dashboard immediately after your transaction is completed.
2. Licensing Consultancy & DataFlow Support
- Service Initiation: Once the service fee is paid, a dedicated licensing specialist will contact you via email or phone within 24 to 48 working hours to begin your eligibility check or document review.
- Document Delivery: Any reports, eligibility letters, or verification updates generated during the process will be sent to your registered email in PDF format.
- Timeline for External Processes: Please note that while we initiate our consultancy immediately, the final delivery of a “License” or “DataFlow Report” depends on government authorities (DHA, MOH, DOH) and third-party verification bodies. These timelines are governed by the respective authorities.
3. Physical Goods
- My Doctor License does not ship any physical goods or hard-copy books. All resources are provided in digital formats (PDF, Video, or Web-based Interface) to ensure you have the most up-to-date information available 24/7.
4. Shipping Charges
- Since all our services are delivered digitally, there are zero (0) shipping charges applied to any of our products or services.
5. Handling Delivery Issues
If you have successfully completed a payment but have not received your login credentials or a follow-up from our team within 24 hours, please:
- Check your Spam/Junk folder for an email from info@mydoctorlicense.com.
- Contact our support team immediately at +91 96901 65660 or +971 56 185 0622.
- Email us at info@mydoctorlicense.com with your Transaction ID.
6. Contact Information
For any questions regarding the delivery of your services, please contact us:
- Email: info@mydoctorlicense.com
- Registered Address: House No 66, Ground Floor, Keshonagli, Swar, Rampur, UP, 244924
